Refund policy

I use a print-on-demand service, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, I offer a free reprint or a refund if you contact us within 30 days of product delivery. 

Please take a  clear photo showing the issue and email it to: tanya.marie1012@gmail.com. There is no need to return the damaged product.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that I will not be held responsible and will not offer reprints or refunds if you ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG (direct-to-garment) products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

You can always contact me for any return questions at tanya.marie1012@gmail.com.

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Unfortunately, I cannot accept returns on sale items or gift cards.

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since your refund was approved, please contact me at tanya.marie1012@gmail.com.