The fulfillment time from when an order is placed generally includes 2-7 business days for production plus the shipping time. Express Delivery offers faster delivery within 2-3 business days after production starts. Production time may vary due to factors like product availability and order size.

The average production time is an estimate and not guaranteed (holidays and high-volume seasons will cause production time to increase).

Shipping costs will vary depending on the shipping method, product type, Print Provider, and delivery destination. Please note that the shipping cost is not included in the product price.

Orders with Standard Shipping may be upgraded to Priority if supported by the Print Provider. Economy Shipping cannot be upgraded. Express Delivery must be selected when placing the order—upgrades to Express are not available.

With Economy or Standard Shipping, domestic orders may occasionally be delivered to a nearby post office or parcel locker rather than directly to the recipient’s address.

All shipping addresses

The following shipping address requirements are applicable to all destinations:

• The shipping address must be exclusively in Latin characters.
• The limit for Address Line 1 is 35 characters, and for Address Line 2, it is 30 characters.
• Printify does not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate shipping address.

International delivery

• A recipient’s phone number is required to ensure smooth delivery.

PO box delivery

• Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
• PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
• PO box addresses are not supported by Express Delivery for both orders imported from sales channels and manual orders. If a customer submits an order with Express Delivery and enters a PO box address, it will be imported as a standard order in Printify.
• The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
  • First name: John (matching the name on the box)
  • Last name: Smith (matching the name on the box)
  • Address 1: PO Box 1776
  • Zip code: 28034
  • City: Dallas
  • Country: United States

Shipping to or within Germany

There are specific shipping requirements for orders delivered to home addresses in Germany as well as those sent to parcel lockers (Packstations) or collection points (Paketfiliale or Paketshop). It’s crucial for you or your customers to adhere to the guidelines below to ensure a successful delivery.

Requirements for home delivery  

For a successful home delivery, the following should be provided:

1. Recipient’s full name (first and last name, matching the name on the apartment building)
2. Street address and house number
3. Apartment number (if applicable)
4. Floor number (optional)
5. Zip code
6. Country

For deliveries to a business address, the business name must be clearly indicated on the doorbell to ensure successful delivery. PO box addresses can’t be used for orders to or within Germany.

Requirements for shipments delivered to a parcel locker or Packstation

For deliveries to Packstation (or Paketfiliale/Paketshop) addresses, all of the following criteria must be met:

1. The order recipient needs to activate their Deutsche Post/DHL account for both options (Packstation and Paketfiliale/Paketshop). Failure to do so may lead to the shipment being returned.
2. Once activated, they will receive a postal number, which must be included in the “Address 1” field together with the Packstation number. Failing to comply with this requirement will result in the number not being recognized, leading to the return of the order. The correct address format for a delivery to a Packstation or Paketfiliale/Paketshop is as follows:
   • First name: John
   • Last name: Smith
   • Address 1: Packstation 104, 1234567890 (postal number)
   • Zip code: 46282 
   • City: Dorsten
   • Country: Germany

Shipping to Brazil

It is mandatory to include the recipient’s CPF (Cadastro de Pessoas Físicas) tax number & phone number on the order. Each individual living in Brazil has a unique 11-digit CPF number. 

Shipping to Mexico

Effective January 1, 2025, shipping labels for orders to Mexico must include the following details:

• Recipient’s full name
• Recipient’s tax ID or national ID number
• Recipient’s email address
• Recipient’s phone number

The recipient must provide a tax ID number, RFC (Registro Federal de Contribuyentes), or CURP (Clave Única de Registro de Población). Non-residents may use a tax ID, such as an SSN (Social Security Number), tax identification number, or passport number.

Military Addresses

All APO, FPO, or DPO packages will be shipped via USPS. Delivery may take up to 15-30 business days.

Please note that the address should be in the following format:

• Country: United States (Select United States even if the destination is outside the US).
• State: AA (Armed Forces Americas) / AE (Armed Forces Europe) / AP (Armed Forces Pacific).
• Address 1: Unit and Box numbers.
• Address 2 (optional): Usually not required; however, if the address includes an FOB (Forward Operating Base), it can be added here.
• City: APO (Army Post Office) / FPO (Fleet Post Office) / DPO (Diplomatic Post Office).
• Zip code: The zip code

Tracking numbers

A few of our Print Providers don’t offer tracked carrier services for their orders.

If you haven't received a tracking number within 7 days of placing your order, this may be why. If you have any questions you can reach out to me at tanya.marie1012@gmail.com.

Customs fees

Customs fees are taxes that can sometimes be applied to imported shipments, based on each country’s import regulations.